Give the Gift of Choice!
What happens after i place my order?
• Once you’ve placed your order, we’ll send you a confirmation email with your invoice.
• We’ll then get started on crafting your rug.
• When your rug is ready, we’ll let you know and share the shipping details so you can track its journey.
•You can also check the progress anytime in your account.
How long will it take to get my rug?
This rug is made to order, taking 4 to 5 weeks to craft. Once shipped, delivery takes 3 to 5 business days.
For more details, please check our shipping policy
Is it possible to return my rug?
We accept returns and exchanges within 30 days after the delivery date
Please check our return policies for more info and/or contact us for assistance
How do I choose the right rug for my space?
Factor in room size, color scheme, and furniture style. Reach out to live support for custom rug advice.
Can i order a custom-designed rug?
Yes, we offer custom design services. Please reach out to us with your specific requirements, and we will work with you to create a rug that perfectly matches your vision.